Terms & Conditions

PAYMENT 

Payment for bookings can be made either in full at the time of booking, or in part with the Payment Plan. 

PAYMENT PLAN

Pay 50% to secure the booking and then the rest in monthly installments. Monthly installement payments are usually taken on the 28th of each month. 

Example:

Book for Leeds festival on the 7th November.

50% payment will be payable at the time of booking.

Leeds festival is in August so the remaining 50% is split into 7 monthly payments :

50% payable in November. 7% in December. 7% in January. 7% in February. 7% in March. 7% in April. 7% in May. 7% in June.

An email will be sent to you each month to advise when a payment is due to be taken. 

ACCESS TICKETS

Please be aware that booking our accommodation units through www.podpads,com does not include your festival tickets. All guests staying with Podpads must have a festival ticket and relevant camping passes, purchasable from festival websites or official ticket outlets.

Please note: At some events Podpads' accommodation units are sold as a package which includes festival tickets. Please check individual festival pages for more info. 

GLASTONBURY FESTIVAL

Podpads are situated in two sites at Glastonbury festival: Worthy View and Hospitality.

Worthy View is bookable with a standard ticket and must be purchased through the Glastonbury Festival Website.

Hospitality. All guests wishing to book and stay in with Podpads in the Hospitality campsite must be in possession of a Hospitality ticket. Standard Festival tickets will not gain access into the Hospitality campsite. 

ACCESS TIMINGS

Accommodation will be available in line with the festival's main campsites opening times. However, we will always ask that you vacate the accommodation by 10:00 on the Monday as we invariably need to start working in order to clear site by end of the day.

CANCELLATION POLICY

Whilst we all try to avoid cancellations, we understand that they are sometimes necessary and we aim to deal with them as below:

Cancellations made within 7 days of ordering: full refund available less the deposit, provided the order was made more than 7 days before the campsite opens. 

Cancellations made within 7 days of campsite opening: no refund available.

Cancellations made after 7 days of the time of booking, and before 7 days before the campsite opening: 50% refund less the deposit.

Please be aware that in the instance of the event or festival being cancelled through no fault of our own (e.g. weather, flood, pandemic, terrorism, earthquake, volcano, strikes, civil disobedience or other such cause) we reserve the right to implement the above cancellation terms. 

To cancel your order please follow the update your order details link provided in your order confirmation email.

Once you have cancelled your order we will be in touch with you to issue refunds. 

SECURITY

Podpads cannot accept responsibility for loss of or damage to personal property on site.

Don't take our word for it, see what our guests say about Podpads

  • “So impressed by Podpads. Can't wait to stay with you again!”

    DH
  • “I don't like camping but equally I don't like staying off site. If we go again I would most definitely book again”

    CK
  • “Free morning cuppa was an excellent bonus!”

    ER
  • “The team were absolutely amazing and made the festival even better. We couldn't have wished for better service and on site assistance. So friendly!!! Loved them!”

    LK
  • “I used Podpads last year and this year encouraged friends to join me too.!”

    LM
  • “With 2 children the pods were better as we had more room”

    SM