Terms & Conditions

PAYMENT 

Payment for bookings can be made either in full at the time of booking, or in accordance with a PayPal installment plan. All legal disputes related to card processing are handled under United Kingdom Law

ACCESS TICKETS

Please be aware that booking our accommodation units through www.podpads,com does not include your festival tickets. All guests staying with Podpads must have a festival ticket and relevant camping passes, purchasable from festival websites or official ticket outlets.

Please note: At some events Podpads' accommodation units are sold as a package which includes festival tickets. Please check individual festival pages for more info. 

GLASTONBURY FESTIVAL

Podpads are situated in two sites at Glastonbury festival: Sticklinch and Hospitality.

Worthy View is bookable with a standard ticket and must be purchased through the Glastonbury Festival Website.  Accommodation in Sticklinch will be supplied as stated here

Hospitality. All guests wishing to book and stay in with Podpads in the Hospitality campsite must be in possession of a Hospitality ticket. Standard Festival tickets will not gain access into the Hospitality campsite. 

ACCESS TIMINGS

Accommodation will be available in line with the festivals' main campsites opening times. However, we will always ask that you vacate the accommodation by 10:00 on the Monday as we invariably need to start working in order to clear site by end of the day.

CANCELLATION POLICY (applies to direct bookings only)

Cancellations made within 7 days of ordering: Full refund will apply less the deposit, provided the order was made more than 7 days before the campsite opens. 

Cancellations made within 7 days of campsite opening: No refund applicable

Cancellations made after 7 days of the time of booking, and before 7 days before the campsite opening: 50% refund will apply.

Please be aware that in the instance of the event or festival being cancelled through no fault of our own (e.g. weather, flood, pandemic, terrorism, earthquake, volcano, strikes, civil disobedience or other such cause) we reserve the right to implement the above cancellation terms. 

In the instance of the event or festival being postponed to a new date through no fault of our own (e.g. weather, flood, pandemic, terrorism, earthquake, volcano, strikes, civil disobedience or other such cause) we reserve the right to transfer existing bookings to the event or festival's new date. Alternatively, a credit note may be issued equal to the value of the booking which may be used at a future event or festival, subject to availability. 

To cancel your order please follow the update your order details link provided in your order confirmation email.

Once you have cancelled your order online, we will contact you to confirm your refund. 

If you have made your booking though a third party such as Festicket or Ticketline then the above cancellation terms will not apply. Please check the third party terms and conditions.

SECURITY

Podpads cannot accept responsibility for loss of or damage to personal property on site.

ACCOMMODATION

The descriptions and photos of the accommodation are as set out in our website and brochures.  Description and photos are for illustrative purposes only and there may be small discrepancies in the size and colour of the accommodation supplied.  We reserve the right to provide you with alternate furnishings or accommodation as necessary

Don't take our word for it, see what our guests say about Podpads

  • “Travelling by train so didn't want to carry own tent and mattresses.”

    AB
  • “They provide value for money and are well staffed and interesting structures.”

    PT
  • “More waterproof then a tent!”

    AF
  • “Loved the shelf and thecoffee cups. Also the socket for phone charging. The bed was quite comfortable too.”

    DF
  • “My daughter stayed in a Podpad at the Isle of Wight, and as a seasoned festival goer, said she wouldn't ever camp again. I thought that was a good recommendation and thought we'd give it a try. Now, we feel the same!”

    JR
  • “Podpads makes for a great experience and you don't have carry tents and bedding!”

    CK